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LMS Administration
& Training Systems Management

Ensuring learning systems run smoothly, efficiently, and strategically to support thousands of staff across departments and locations.

Overview

I manage the full lifecycle of LMS operations, from course builds and content management to troubleshooting, reporting, and system optimization. My work ensures that staff have access to clear, accurate, and timely training resources—and that leadership receives reliable data for compliance and performance tracking.​

​Key Responsibilities

✔ Course & Curriculum Building
✔ SCORM Upload & Troubleshooting
✔ Assignment Workflows & User Enrollment
✔ Reporting & Analytics

✔ Standards & Compliance
✔ User Support & Technical Issue Resolution
✔ Version Control & Content Management
✔ Cross-Department Collaboration

Featured Competencies

Course & Curriculum Architecture

I build structured, role-based learning pathways—including standalone modules, multi-course curricula, onboarding checklists, and blended-learning experiences.

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I ensure content is aligned to organizational standards, regulatory requirements, and user needs.

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LMS User Support

Daily support for:

  • Access issues

  • Enrollment corrections

  • Session signup

  • Completion tracking

  • Course launch errors

  • User guidance for educators

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This includes cross-collaboration with clinical educators, managers, and IT support.

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System Governance & Standards

I maintain compliance with organizational policies, version control, and regulatory standards while ensuring content remains current and accurate.

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SCORM Content Management

Experience uploading, configuring, and troubleshooting modules built in:

  • Articulate Storyline

  • Adobe Captivate

  • SCORM packages

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I validate tracking status, quiz reporting, and launch behavior across browsers and devices.

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​Reporting & Analytics

I generate reports for:

  • Completion rates

  • Compliance deadlines

  • Engagement metrics

  • Training audits

  • Go-live readiness checks

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Tools & Technologies

🖥️ LMS Platforms

  • Compass

  • Cornerstone (if applicable in past roles)

  • SharePoint for version control & resource storage

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🎓 Course Development Tools

  • Articulate Storyline

  • Adobe Captivate

  • SCORM authoring

  • Microsoft Office

  • Google Suite

 

📊 Reporting Tools

  • LMS built-in analytics

  • Excel (pivot tables, slicers, conditional formatting)

Ready to Build Better Learning Infrastructure?

Let’s connect to discuss LMS optimization, curriculum design, or system-wide training support.

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